Luxury Retail Sales Manager - Elevate Team & Experience

Reiss Limited; Elmont (NY); On-site; USD 32,000 - 36,000; Full time

Job summary

Reiss Limited in Belmont Park, New York, is seeking a Sales Manager to support the management team, ensuring the team is motivated to achieve targets and maintain a safe and efficient store environment.

In this role you will deliver a premium, genuine, tailored customer service experience while guiding and coaching your team; you’ll drive sales by monitoring KPIs and communicating the brand story.

Qualifications

• Experience supervising a team in premium or luxury retail.
• Strong customer-facing background in a premium or luxury environment.
• Ability to coach others and guide the team.
• Flexibility to adapt to changing priorities.
• Proven ability to work in a fast-paced retail environment.
• Excellent communication and interpersonal skills.
• Outstanding organizational and decision-making abilities.
• Ability to excel under pressure.

Responsibilities

• Delivering a premium, genuine and tailored customer service experience which exceeds our customers’ expectations.
• You act as a role model; inspiring and guiding your team with dedication, integrity and genuine warmth.
• Drive sales by monitoring the team’s KPIs and leading by example with exceptional service.
• Work with the store leadership team to ensure clarity of business plan is cascaded throughout the team.
• Providing an in depth knowledge of our brand and our products to our customers and your team.
• Actively engage and undertaking duties that supports the store operations.
• Delivering team briefs and contribute to team meetings.
• Supporting the store management in assisting with team development.

Skills

Team supervision

Customer facing

Coaching

Flexibility

Fast-paced retail

Communication

Organization

Decision-making

Under pressure

Job description

Reiss Limited in Belmont Park, New York, is seeking a Sales Manager to support the management team, ensuring the team is motivated to achieve targets and maintain a safe and efficient store environment.

In this role you will deliver a premium, genuine, tailored customer service experience while guiding and coaching your team; you’ll drive sales by monitoring KPIs and communicating the brand story.