Luxury Retail Sales Leader | Team Coach & KPI Driver

Ralph Lauren; Livermore (CA); On-site; USD 25,000 - 44,000; Full time

Job summary

Ralph Lauren in Livermore, CA is seeking a Selling Supervisor to join the Store Leadership team. You will lead by example, drive sales performance, coach the team, and help ensure an exceptional customer experience.

You will monitor sales metrics, execute strategies to meet goals, and support training aligned with brand standards. This role serves as a stepping stone to future management opportunities within the brand.

Qualifications

• Retail supervisory or similar industry experience.
• Fashion insights and awareness of industry trends a plus.
• Excellent leadership and communication skills.

Responsibilities

• Sell 50% of the time and implement clienteling strategies to build customer loyalty.
• Drive team sales performance through coaching and development.
• Monitor and achieve sales targets, KPIs and performance metrics.
• Support training programs and ensure brand standards.
• Oversee daily cash transactions, deposits, and register balancing.
• Participate in recruitment and interviews as needed.
• Ensure compliance with health/safety regulations and company policies.
• Provide feedback to Store Management on team performance and development needs.

Skills

Retail supervisory experience

Leadership

Communication skills

Customer service

Job description

Ralph Lauren in Livermore, CA is seeking a Selling Supervisor to join the Store Leadership team. You will lead by example, drive sales performance, coach the team, and help ensure an exceptional customer experience.

You will monitor sales metrics, execute strategies to meet goals, and support training aligned with brand standards. This role serves as a stepping stone to future management opportunities within the brand.