Luxury Retail Sales Leader – SoHo Flagship

SMCP NORTH AMERICA (US, CANADA); New York (NY); On-site; USD 32,000 - 37,000; Full time

Benefits offered by this job

50% shopping discount

Seasonal wardrobe offering

Cell phone contribution

Voluntary health plan

401(k)

Paid time off

Paid parental leave

Pet benefits

Employee Assistance Program (EAP)

MAVEN Family Planning

Job summary

SMCP in New York City is seeking a Sales Supervisor to lead a boutique team at the Maje and Sandro brands. You will deliver exceptional client experiences, coach associates, and uphold brand standards across styling, service, and store operations.

This role emphasizes leadership, client relationships, and operational excellence in a luxury retail environment. NYC compensation range is $23.50 - $27 USD per hour, plus base pay, commissions and benefits.

Qualifications

• 1+ years of service experience in retail.
• Some supervisory experience in retail settings.
• Passionate about customer service and fashion.

Responsibilities

• Lead with passion and set high standards for clienteling and service.
• Coach and mentor sales associates on selling skills and product knowledge.
• Act as go-to leader in the absence of store management and ensure daily operations.
• Build strong client relationships and foster customer loyalty.
• Help drive store performance by supporting sales initiatives and KPIs.
• Provide guidance to ensure sales targets are achieved.
• Support back-of-house operations and inventory management.

Skills

Retail experience

Supervisory experience

Customer service

Communication

Job description

SMCP in New York City is seeking a Sales Supervisor to lead a boutique team at the Maje and Sandro brands. You will deliver exceptional client experiences, coach associates, and uphold brand standards across styling, service, and store operations.

This role emphasizes leadership, client relationships, and operational excellence in a luxury retail environment. NYC compensation range is $23.50 - $27 USD per hour, plus base pay, commissions and benefits.