Luxury Retail Sales Supervisor – Lead & Elevate Clients

SMCP; Los Angeles (CA); On-site; USD 32,000 - 34,000; Full time

Benefits offered by this job

50% shopping discount

Seasonal wardrobe offering

Cell phone contribution

Health, dental, life insurance, and AD

401(k)

Paid time off

Paid parental leave

Pet benefits

Employee Assistance Program (EAP)

MAVEN Family Planning

Job summary

SMCP in Century City, Los Angeles, is seeking a Retail Sales Supervisor for Sandro. You will lead a team to deliver Parisian-inspired customer service, coach staff, and drive sales in a luxury environment.

The role emphasizes client relationships, styling guidance, and achieving targets within an energetic, fashion-forward store. You will also oversee store operations, replenishment, and back-of-house activities, contributing to a seamless shopping experience.

Qualifications

• 1–2 years of sales or service experience, preferably with some supervisory background.
• Passionate about fashion, with a keen eye for Parisian chic and luxury retail.
• A natural leader—confident, inspiring, and eager to mentor others.
• A strong communicator—friendly, outgoing, and persuasive.
• Social media savvy (a plus, but not required).
• Adaptable and flexible with scheduling to meet business needs.
• Ambitious and driven, with a desire to grow into an Assistant Store Manager role.
• Flexible availability, including evenings, weekends, and holidays.

Responsibilities

• Lead by example, setting the standard for clienteling and customer service.
• Coach and mentor associates to enhance selling skills, service techniques, and product knowledge.
• Foster a high-performing, motivated team culture.
• Build strong client relationships through personalized service and follow-ups.
• Provide expert styling guidance to create an exceptional shopping experience.
• Achieve personal sales targets while driving overall team performance.
• Maintain floor standards and oversee replenishment for inventory alignment.
• Support back-of-house processes, including cash handling and KPI tracking.
• Open/close procedures and drive KPI by fostering a results-driven environment.

Skills

Supervisory experience

Sales & clienteling

Leadership

Communication

Fashion knowledge

Relationship building

Job description

SMCP in Century City, Los Angeles, is seeking a Retail Sales Supervisor for Sandro. You will lead a team to deliver Parisian-inspired customer service, coach staff, and drive sales in a luxury environment.

The role emphasizes client relationships, styling guidance, and achieving targets within an energetic, fashion-forward store. You will also oversee store operations, replenishment, and back-of-house activities, contributing to a seamless shopping experience.