Luxury Retail Sales Lead – Commission & 50% Employee Discount

SMCP NORTH AMERICA (US, CANADA); New York (NY); On-site; USD 31,000 - 37,000; Full time

Benefits offered by this job

50% shopping discount

Seasonal wardrobe offering

Cell phone contribution

Health, dental, life insurance, and AD

Employer-matched 401(k)

Paid time off (vacation, sick time, ho

Paid parental leave

Pet benefits

Job summary

SMCP North America in New York City is seeking a Retail Sales Supervisor for Sandro Williamsburg to lead a luxury team and deliver exceptional client experiences. The role blends sales, styling guidance, and store operations to drive results.

You will mentor staff, coach on product knowledge, and ensure standards while fostering a Parisian chic shopping environment. Compensation includes hourly pay plus commission and benefits.

Qualifications

• 1–2 years of sales or service experience, preferably with some supervisory background.
• Passionate about fashion, with a keen eye for Parisian chic and luxury retail.
• A natural leader—confident, inspiring, and eager to mentor others.
• A strong communicator—friendly, outgoing, and persuasive.
• Social media savvy (a plus, but not required).
• Adaptable and flexible scheduling to meet business needs.
• Ambitious and driven, with a desire to grow into an Assistant Store Manager role.
• Flexible availability, including evenings, weekends, and holidays, is required.

Responsibilities

• Lead by example in clienteling and customer service, setting the standard for the team.
• Coach associates to enhance selling skills, service techniques, and product knowledge.
• Foster a high-performing, motivated team culture.
• Build strong client relationships through personalized service and follow-ups.
• Provide expert styling guidance to create an exceptional shopping experience.
• Achieve personal sales targets while driving overall team performance.
• Maintain selling floor standards and oversee inventory replenishment.
• Support back-of-house processes, including cash handling and KPI tracking.
• Open/close procedures and drive KPI-driven results.

Job description

SMCP North America in New York City is seeking a Retail Sales Supervisor for Sandro Williamsburg to lead a luxury team and deliver exceptional client experiences. The role blends sales, styling guidance, and store operations to drive results.

You will mentor staff, coach on product knowledge, and ensure standards while fostering a Parisian chic shopping environment. Compensation includes hourly pay plus commission and benefits.