Retail Sales Supervisor | Lead Team, 2% Commission

Gavroche; New York (NY); On-site; USD 32,000 - 37,000; Full time

Benefits offered by this job

50% shopping discount

Seasonal wardrobe offering

Cell phone contribution

Health plan

401(k)

Paid time off

Paid parental leave

Pet benefits

Job summary

SMCP in New York City is seeking a Full-Time Sales Supervisor for the Sandro & Maje brands at the SoHo flagship. You will lead the sales team, drive clienteling, train associates, and ensure exceptional service.

This role offers competitive base hourly pay of $23.50–$27 with a 2% commission and additional benefits. You’ll mentor staff, manage store operations, and deliver a branded customer experience that reflects Parisian chic and luxury retail. NYC compensation range is specified.

Qualifications

• 1+ years of prior service experience, preferably in a retail environment.
• Some prior supervisory experience in a retail setting.
• Passionate about customer service and fashion, with an eye for Parisian chic and luxury retail.
• Friendly, outgoing, and a natural communicator who thrives in a team environment.
• A problem solver who is adaptable, organized, and detail-oriented.

Responsibilities

• Lead the sales team with passion and set high standards for clienteling and exceptional service.
• Coach and mentor sales associates to enhance selling skills and product knowledge.
• Act as go-to leader in the absence of store management; ensure smooth daily operations.
• Build strong, lasting client relationships and encourage repeat business.
• Drive store performance by supporting sales initiatives and achieving KPIs.
• Support back-of-house operations and day-to-day processes to keep the store efficient.

Skills

Retail experience

Supervisory experience

Customer service

Fashion interest

Team leadership

Job description

SMCP in New York City is seeking a Full-Time Sales Supervisor for the Sandro & Maje brands at the SoHo flagship. You will lead the sales team, drive clienteling, train associates, and ensure exceptional service.

This role offers competitive base hourly pay of $23.50–$27 with a 2% commission and additional benefits. You’ll mentor staff, manage store operations, and deliver a branded customer experience that reflects Parisian chic and luxury retail. NYC compensation range is specified.