Luxury Retail Sales Lead & Style Expert

Marc Jacobs International; Burlington (MA); On-site; USD 42,000 - 64,000; Full time

Benefits offered by this job

Medical insurance

Dental insurance

Vision insurance

401k matching

Employee discounts

PerkSpot discounts

Product discounts on Marc Jacobs

Job summary

Marc Jacobs International seeks a Sales Supervisor for its Burlington, MA store. You will support management in driving sales, delivering exceptional customer experiences, and coaching the team to uphold brand standards.

You’ll lead on-floor performance, maintain guest readiness, and build relationships through styling expertise and product knowledge, while ensuring adherence to policies and procedures.

Qualifications

• 3+ years’ experience in retail with a focus on customer service.
• Leadership experience preferred
• Proven ability to generate sales and cultivate client relationships
• Excellent verbal and written communication skills

Responsibilities

• Consistently achieve or exceed individual & store sales and other commercial KPIs.
• Lead the sales floor to deliver an excellent customer experience through a customer-first mindset.
• Open and close the store according to Marc Jacobs procedure.
• Maintain a well-organized sales floor and stockroom.
• Coach and develop team; support management with store policies and procedures.

Skills

Retail leadership

Sales-driven

Client relationships

Customer service

Communication skills

Product knowledge

POS systems

Job description

Marc Jacobs International seeks a Sales Supervisor for its Burlington, MA store. You will support management in driving sales, delivering exceptional customer experiences, and coaching the team to uphold brand standards.

You’ll lead on-floor performance, maintain guest readiness, and build relationships through styling expertise and product knowledge, while ensuring adherence to policies and procedures.