Boutique Store Manager: Lead Sales, People & Experience

Brobston Group; Burlington (MA); On-site; USD 65,000 - 90,000; Full time

Benefits offered by this job

Comprehensive benefits package

401k matching

Employee discounts (MJ & LVMH brands)

PerkSpot discounts

Job summary

Marc Jacobs International in Burlington, MA is seeking a Store Manager to lead our Burlington location. You will oversee daily store operations, drive sales results, manage a team, and ensure loss prevention and HR processes are followed.

You will champion clienteling and brand presentation, partner with visual merchandising, and build a culture of inclusion while delivering exceptional client experiences that align with Marc Jacobs’ standards.

Qualifications

• 8+ years retail experience.
• Minimum of 3+ years experience managing others.
• Proven record of motivating, developing, and coaching team members.
• Strong analytical skills - ability to analyze retail KPI's and on-floor behaviors.
• Excellent verbal and written communication skills.

Responsibilities

• Lead team to achieve individual and team sales targets.
• Implement a culture that leverages on all KPIs.
• Analyze sales figures and KPIs using available data to understand performance and opportunities.
• Deliver excellence to exceed client expectations and drive clienteling.
• Partner with visual merchandising to maintain store standards and implement changes as needed.
• Develop, train and motivate associates; manage onboarding and scheduling.

Skills

Retail management

Team leadership

Sales analysis

Customer service

CRM / clienteling

Visual merchandising

Communication

POS proficiency

Microsoft Office

Tools

POS system

Microsoft Office

Job description

Marc Jacobs International in Burlington, MA is seeking a Store Manager to lead our Burlington location. You will oversee daily store operations, drive sales results, manage a team, and ensure loss prevention and HR processes are followed.

You will champion clienteling and brand presentation, partner with visual merchandising, and build a culture of inclusion while delivering exceptional client experiences that align with Marc Jacobs’ standards.