Luxury Retail Sales & Clienteling Specialist

Coach; Charlotte (NC); On-site; USD 2,066,000 - 3,341,000; Full time

Benefits offered by this job

Medical insurance

Dental insurance

Vision insurance

401 (K)

Job summary

Coach in Charlotte, NC is seeking a Sales Associate to represent the brand on the floor, greet clients, provide styling advice, and drive sales through personalized service. You will use mobile POS, clienteling tools, and social platforms to capture data and encourage repeat purchases.

The role requires at least 1 year in luxury retail, strong English, and the ability to work a flexible schedule including weekends.

Qualifications

• 1+ years of sales experience (luxury retail preferred); knowledge of fashion trends and competitors.
• Experience with POS operation, basic computer proficiency (iPad/laptop, Mobile POS).
• Strong English proficiency; ability to work in a fast-paced environment.
• Luxury retail background and social media savvy preferred, including live-stream shopping or video demos.

Responsibilities

• Represent Coach as a brand ambassador with Coach Guide to Style and Service.
• Build client relationships through styling and product expertise.
• Drive sales through cross-selling and tailored recommendations.
• Utilize mobile POS and clienteling tools to capture data and encourage repeat purchases.
• Develop and execute personal sales plans; meet KPIs.

Skills

Sales experience

English proficiency

Fast-paced environment

Education

No formal degree required

Tools

POS operation

iPad / laptop usage

Mobile POS

Job description

Coach in Charlotte, NC is seeking a Sales Associate to represent the brand on the floor, greet clients, provide styling advice, and drive sales through personalized service. You will use mobile POS, clienteling tools, and social platforms to capture data and encourage repeat purchases.

The role requires at least 1 year in luxury retail, strong English, and the ability to work a flexible schedule including weekends.