Luxury Retail Sales Associate — Personal Styling & Clienteling

Tapestry (Coach/Kate Spade); Miami (FL); On-site; USD 30,000 - 42,000; Full time

Job summary

Coach is seeking a Sales Associate in Miami to deliver a personalized luxury shopping experience, achieve store sales goals, and support daily operations in a fast-paced environment.

You will build strong client relationships, leverage omni-channel selling, and contribute to brand loyalty. Requirements include 1+ years in luxury retail, strong English, and comfort with POS and mobile checkout. Availability for flexible shifts is expected.

Qualifications

• 1+ years of sales experience in luxury retail or equivalent; knowledge of fashion trends.

Responsibilities

• Represent Coach as a brand ambassador, adhering to style and service standards.
• Build lasting client relationships through personalized styling and product expertise.
• Drive sales through cross-selling and tailored recommendations.
• Utilize POS and clienteling tools to capture data and encourage repeat purchases.
• Meet or exceed individual and team KPIs.
• Source new customers and maintain relationships to close sales.
• Assist with daily store operations and visual merchandising.

Skills

Luxury retail experience

Customer service

English proficiency

Tools

POS systems

Mobile POS/iPad

Job description

Coach is seeking a Sales Associate in Miami to deliver a personalized luxury shopping experience, achieve store sales goals, and support daily operations in a fast-paced environment.

You will build strong client relationships, leverage omni-channel selling, and contribute to brand loyalty. Requirements include 1+ years in luxury retail, strong English, and comfort with POS and mobile checkout. Availability for flexible shifts is expected.