Luxury Retail Sales Associate - Part Time, Grand Rapids

Shinola- Retail; Grand Rapids (MI); On-site; USD 17,000 - 24,000; Part time

Benefits offered by this job

Paid Time-off

Medical, dental & vision insurance

401k with company match

Employee assistance program

Pet Insurance

Complimentary employee watch

Job summary

Shinola is hiring a part-time Retail Sales Associate for the Grand Rapids location. You will welcome guests, learn Shinola products, and help connect customers with items suited for everyday life. The role emphasizes brand storytelling, relationship building, and on-site store upkeep.

Candidates should be friendly, adaptable, and eager to grow with Shinola's American-brand experience in a premium retail environment.

Qualifications

• Strong hospitality and guest service mindset.
• Ability to connect guests with products to enhance their experience.
• Willingness to learn Shinola systems and brand story.

Responsibilities

• Provide hospitable service to guests and team members.
• Become expert on Shinola products and brand.
• Match guests with products suited for in-store use and wear.
• Develop in-store relationships through outreach to guests.
• Learn technologies like Salesforce, Outlook, Teams, Zipline.
• Keep store clean, presentable and stocked.
• Adhere to Time & Attendance policies and Code of Conduct.

Skills

Hospitality

Brand knowledge

Customer service

Relationship building

Adaptability

Tools

Salesforce

Microsoft Outlook

Teams

Zipline

Job description

Shinola is hiring a part-time Retail Sales Associate for the Grand Rapids location. You will welcome guests, learn Shinola products, and help connect customers with items suited for everyday life. The role emphasizes brand storytelling, relationship building, and on-site store upkeep.

Candidates should be friendly, adaptable, and eager to grow with Shinola's American-brand experience in a premium retail environment.