Luxury Retail Sales Associate — Craft, Guests & Growth

Shinola- Retail; Oak Brook (IL); On-site; USD 23,000 - 26,000; Full time

Benefits offered by this job

Paid Time-off

Medical, dental & vision

401k with company match

Employee watch

Pet Insurance

Paid Holidays

Bonuses

Job summary

Shinola in Oak Brook, IL is seeking a retail team member who loves hospitality and building relationships with guests. You will become an expert on Shinola products, connect customers with items built to be lived in and cherished, and maintain a clean, presentable store.

The role emphasizes joy, humility, and adaptability in a fast-paced environment. The position offers hourly compensation starting between $17.05 and $19 per hour, plus potential monthly bonuses, paid time off for full-time

Qualifications

• Desire to work with joy and humility.
• Committed to delivering a consistent and quality experience to our guests.
• Flexible and adaptable to a high-change environment.

Responsibilities

• Show hospitality to your team members and guests alike.
• Become an expert on the Shinola brand and products.
• Connect guests with product meant to be lived in, well loved, and worn out.
• Build upon in-store relationships through meaningful outreach to your guests.
• Learn new technologies like Salesforce, Microsoft Outlook & Teams, Zipline.
• Keep your store clean, presentable, and stocked.
• Regularly and consistently abides by Time & Attendance policies and all policies and procedures.
• Regularly and consistently abides by the Standards of Conduct and Ethics, and all policies and procedures included within.

Skills

Hospitality

Brand expert

Guest service

Relationship building

Tech-savvy

Tools

Salesforce

Microsoft Outlook

Microsoft Teams

Zipline

Job description

Shinola in Oak Brook, IL is seeking a retail team member who loves hospitality and building relationships with guests. You will become an expert on Shinola products, connect customers with items built to be lived in and cherished, and maintain a clean, presentable store.

The role emphasizes joy, humility, and adaptability in a fast-paced environment. The position offers hourly compensation starting between $17.05 and $19 per hour, plus potential monthly bonuses, paid time off for full-time