Luxury Retail Sales Associate & Brand Experience

Shinola; Boston (MA); On-site; USD 25,000 - 28,000; Full time

Job summary

Shinola in Boston is seeking a Retail Sales Associate to welcome guests, share product knowledge, and deliver a memorable in-store experience.

You will build relationships, highlight Shinola craftsmanship, and help guests find products meant to be lived in and cherished. You will also learn and use tools like Salesforce, Outlook, Teams, and Zipline while maintaining a clean, inviting store environment.

Qualifications

• Show hospitality to your team members and guests alike.
• Become an expert on the Shinola brand and products.
• Connect guests with product meant to be lived in, well loved, and worn out.
• Build upon in-store relationships through meaningful outreach to your guests.
• Learn new technologies like Salesforce, Microsoft Outlook & Teams, Zipline.
• Must be 18+ yrs old.

Responsibilities

• Show hospitality to your team members and guests alike.
• Become an expert on the Shinola brand and products.
• Connect guests with product meant to be lived in, well loved, and worn out.
• Build upon in-store relationships through meaningful outreach to your guests.
• Learn new technologies like Salesforce, Microsoft Outlook & Teams, Zipline.
• Keep your store clean, presentable, and stocked.
• Regularly and consistently abides by Time & Attendance policies and all policies and procedures included.
• Regularly and consistently abides by the Standards of Conduct and Ethics, and all policies and procedures included.

Skills

Hospitality

Brand knowledge

Guest service

Relationship building

Tools

Salesforce

Microsoft Outlook

Teams

Zipline

Job description

Shinola in Boston is seeking a Retail Sales Associate to welcome guests, share product knowledge, and deliver a memorable in-store experience.

You will build relationships, highlight Shinola craftsmanship, and help guests find products meant to be lived in and cherished. You will also learn and use tools like Salesforce, Outlook, Teams, and Zipline while maintaining a clean, inviting store environment.