Luxury Retail Sales Associate | Bonus eligibility

Shinola- Retail; Boston (MA); On-site; USD 25,000 - 28,000; Full time

Benefits offered by this job

Medical insurance

Dental insurance

Vision insurance

401k with match

Paid time off

Monthly bonus program

Employee watch

Paid holidays

Paid vacation days

Paid float days

Pet insurance

Job summary

Shinola in Boston is seeking a friendly retail associate to welcome guests, become an expert on Shinola products, and help shoppers connect with timepieces and leather goods built to be lived in and loved.

You will keep the store inviting, learn Salesforce, Outlook & Teams, and Zipline, and build lasting relationships through proactive guest outreach. This hourly role offers potential monthly bonuses, paid time off for full-time staff, and benefits including medical, dental, vision.

Qualifications

• Customer service experience preferred.
• Must be 18+ years old.

Responsibilities

• Show hospitality to team members and guests.
• Become an expert on Shinola brand and products.
• Connect guests with product meant to be lived in, well loved, and worn out.
• Build upon in-store relationships through meaningful outreach to your guests.
• Learn new technologies like Salesforce, Microsoft Outlook & Teams, Zipline.
• Keep your store clean, presentable, and stocked.
• Regularly and consistently abides by Time & Attendance policies and all policies and procedures included within.
• Regularly and consistently abides by the Standards of Conduct and Ethics, and all policies and procedures included within

Skills

Hospitality

Brand knowledge

Customer service

Communication

Adaptability

Tech literacy

Tools

Salesforce

Microsoft Outlook

Microsoft Teams

Zipline

Job description

Shinola in Boston is seeking a friendly retail associate to welcome guests, become an expert on Shinola products, and help shoppers connect with timepieces and leather goods built to be lived in and loved.

You will keep the store inviting, learn Salesforce, Outlook & Teams, and Zipline, and build lasting relationships through proactive guest outreach. This hourly role offers potential monthly bonuses, paid time off for full-time staff, and benefits including medical, dental, vision.