Luxury Retail Sales Associate | Bonus Potential & Benefits

Shinola; Oak Brook (IL); On-site; USD 23,000 - 26,000; Full time

Benefits offered by this job

Merchandise discounts

Complimentary employee watch

401k with company match

Medical, dental & vision

Job summary

Shinola is seeking a Retail Sales Associate in Oak Brook, IL to welcome guests with warmth and knowledge about our handcrafted goods. You will learn our brand, build lasting guest relationships, and help shoppers connect with Shinola products designed to be lived in and loved.

You will become an in-store ambassador, maintaining a welcoming environment, staying organized, and using tools like Salesforce and Outlook to engage customers.

Qualifications

• Interest in Shinola brand and products.
• Commitment to delivering a consistent guest experience.
• Ability to work with joy and humility.
• Flexible and adaptable to a high-change environment.
• Must be 18+ years old.

Responsibilities

• Show hospitality to team members and guests.
• Become an expert on Shinola brand and products.
• Connect guests with products meant to be lived in, well loved, and worn out.
• Build relationships through meaningful outreach to guests.
• Learn Salesforce, Outlook, Teams, and Zipline.
• Keep the store clean, presentable, and stocked.
• Adhere to Time & Attendance policies and all company procedures.
• Adhere to Standards of Conduct and Ethics.

Skills

Hospitality

Guest experience

Customer service

People-oriented

Adaptability

18+ age requirement

Tools

Salesforce

Microsoft Outlook

Teams

Zipline

Job description

Shinola is seeking a Retail Sales Associate in Oak Brook, IL to welcome guests with warmth and knowledge about our handcrafted goods. You will learn our brand, build lasting guest relationships, and help shoppers connect with Shinola products designed to be lived in and loved.

You will become an in-store ambassador, maintaining a welcoming environment, staying organized, and using tools like Salesforce and Outlook to engage customers.