Luxury Retail Sales Associate — Shape a Growing Brand

Shinola; Oak Brook (IL); On-site; USD 23,000 - 26,000; Full time

Benefits offered by this job

Medical, dental & vision

401k with company match

Employee assistance program

Merchandise discounts

Complimentary employee watch

Job summary

Shinola is seeking a Retail Sales Associate in Oak Brook, IL to welcome guests, learn the Shinola line, and match customers with products designed to be lived in and cherished. You will help maintain a clean, well-stocked store and learn tools like Salesforce and Outlook to connect with shoppers.

The role emphasizes customer-first service, adaptability in a fast-changing environment, and a positive, engaging store atmosphere. 18+ years old required.

Qualifications

• Must be 18+ years old.
• Desire to work with joy and humility.
• Committed to delivering a consistent and quality experience to our guests.
• Flexible and adaptable to a high-change environment.

Responsibilities

• Show hospitality to team members and guests.
• Become an expert on the Shinola brand and products.
• Connect guests with product meant to be lived in, well loved, and worn out.
• Build upon in-store relationships through meaningful outreach to your guests.
• Learn new technologies like Salesforce, Microsoft Outlook & Teams, Zipline.
• Keep your store clean, presentable, and stocked.

Skills

Hospitality

Brand knowledge

Guest engagement

Tech aptitude

Tools

Salesforce

Microsoft Outlook

Microsoft Teams

Zipline

Job description

Shinola is seeking a Retail Sales Associate in Oak Brook, IL to welcome guests, learn the Shinola line, and match customers with products designed to be lived in and cherished. You will help maintain a clean, well-stocked store and learn tools like Salesforce and Outlook to connect with shoppers.

The role emphasizes customer-first service, adaptability in a fast-changing environment, and a positive, engaging store atmosphere. 18+ years old required.