Luxury Retail Sales Associate - Elevate Customer Experience

Billy Reid; Elmont (NY); On-site; USD 40,000 - 56,000; Full time

Job summary

Billy Reid's Belmont Outlet Shop in Belmont Park Village seeks Sales Associates who are passionate about delivering an outstanding customer experience. You will develop strong product knowledge and engage with shoppers to present options that resonate with each guest.

Join a collaborative team to meet sales targets, support omni-channel initiatives, and maintain stock and a clean, welcoming environment that reflects the Billy Reid culture. Evening and weekend availability preferred.

Qualifications

• Prior retail sales experience, preferably in luxury brands.
• Resilient and able to adapt to changing priorities.
• Excellent verbal and written communication skills.
• Must be able to work evenings and weekends.
• Demonstrates warmth, kindness, and hospitality toward customers.

Responsibilities

• Deliver top-notch customer service and hospitality to ensure a positive customer experience.
• Develop strong product knowledge to guide clients through options.
• Collaborate with team to implement sales strategies.
• Work with store director to meet and exceed sales goals.
• Drive sales through service and customer relationships.
• Utilize customer lists and profiles to maintain connections.
• Support omni-channel initiatives including web order fulfillment.
• Manage floor inventory and assist with shipping/receiving.
• Maintain cleanliness and order on floor and stockroom.
• Operate in compliance with Billy Reid policies.
• Complete daily tasks in a timely manner.

Skills

Retail sales experience

Luxury retail knowledge

Strong communication

Team collaboration

Excellent customer service

Availability evenings/weekends

Warm and hospitable demeanor

Job description

Billy Reid's Belmont Outlet Shop in Belmont Park Village seeks Sales Associates who are passionate about delivering an outstanding customer experience. You will develop strong product knowledge and engage with shoppers to present options that resonate with each guest.

Join a collaborative team to meet sales targets, support omni-channel initiatives, and maintain stock and a clean, welcoming environment that reflects the Billy Reid culture. Evening and weekend availability preferred.