Sales Associate

Billy Reid; Elmont (NY); On-site; USD 40,000 - 56,000; Full time

Job summary

Billy Reid's Belmont Outlet Shop in Belmont Park Village seeks Sales Associates who are passionate about delivering an outstanding customer experience. You will develop strong product knowledge and engage with shoppers to present options that resonate with each guest.

Join a collaborative team to meet sales targets, support omni-channel initiatives, and maintain stock and a clean, welcoming environment that reflects the Billy Reid culture. Evening and weekend availability preferred.

Qualifications

• Prior retail sales experience, preferably in luxury brands.
• Resilient and able to adapt to changing priorities.
• Excellent verbal and written communication skills.
• Must be able to work evenings and weekends.
• Demonstrates warmth, kindness, and hospitality toward customers.

Responsibilities

• Deliver top-notch customer service and hospitality to ensure a positive customer experience.
• Develop strong product knowledge to guide clients through options.
• Collaborate with team to implement sales strategies.
• Work with store director to meet and exceed sales goals.
• Drive sales through service and customer relationships.
• Utilize customer lists and profiles to maintain connections.
• Support omni-channel initiatives including web order fulfillment.
• Manage floor inventory and assist with shipping/receiving.
• Maintain cleanliness and order on floor and stockroom.
• Operate in compliance with Billy Reid policies.
• Complete daily tasks in a timely manner.

Skills

Retail sales experience

Luxury retail knowledge

Strong communication

Team collaboration

Excellent customer service

Availability evenings/weekends

Warm and hospitable demeanor

Job description

Billy Reid began designing almost 20+ years ago, with the intention of creating clothes he would want to wear - pairing beautiful fabrics with impeccable construction. Founded with a deep sense of community and goodwill, the flagship store opened in Billy’s hometown of Florence, Alabama in 2005. Today, the ageless American brand maintains its commitment to thoughtfully crafted, timeless style for life’s most cherished experiences.

Whether you’re shopping in one of our 16 shops across the country or browsing our e-commerce site, we want you to feel welcomed. We appreciate warm, talented, collaborative people to help grow our brand

OUR CULTURE

• Fun, yet fast-paced
• Belief in anything is possible

THE OPPORTUNITY

Our upcoming Belmont Outlet Shop is seeking Sales Associates who are passionate about providing an outstanding customer experience by creating a positive, inviting and engaging in-store environment. The ideal candidate will have a strong understanding of and passion for the product and will enjoy interacting with customers to present product that will resonate with each individual shopper. Ultimately, through this mastery of product and customer interaction, the sales associate will work to achieve both individual and collective shop sales targets.

Role Responsibilities

• Deliver top-notch customer service and hospitality to ensure a positive customer experience
• Develop strong product knowledge to better guide the client through options on the sales floor
• Work closely with team members to collaborate on sales strategies and techniques to increase sales
• Collaborate with store director to set, meet & exceed sales goals
• Drive sales through service & customer relationships
• Utilize Customer lists & profiles to maintain healthy & genuine connections with our customers
• Support omni channel initiatives including but not limited to web order fulfillment and email opt in
• Manage inventory levels on the floor and assist with shipping and receiving of product.
• Maintain an elevated level of cleanliness and order within the sales floor and stockroom.
• Operate in compliance with all Billy Reid policies and procedures
• Complete all daily tasks in a timely manner

Key Qualifications

• Retail sales experience, ideally with a luxury retail brand
• Resiliency – ability to find alternative solutions
• Effective collaborator with peers
• Strong verbal and written communication skills
• Ability to work evenings and weekends when appropriate
• Be Kind.
• Lead by example
• Greet all customers with warmth & Sincerity
• Create an environment of hospitality
• Handle all customer concerns in a proactive, positive manner.
• Create a safe, ethical & clean work environment for all customers and Employees
• Build positive team relationships within your store and across the company.
• Demonstrate ownership & accountability.
• Exemplify Billy Reid Culture & the 5Be’s
• Be Welcoming
• Be Hospitable
• Be Curious
• Be Knowledgeable
• Be Thankful

THE PLACE

Located on the historic grounds of Belmont Park and adjacent to UBS Arena, this destination offers a curated collection of premium brands, exclusive finds, and memorable experiences. With its village-style atmosphere, exceptional guest services, and easy access from New York City and Long Island, Belmont Park Village is where luxury, entertainment, and discovery come together.

THE PROCESS

If you are looking for an exciting opportunity, have commitment to quality and thrive off working with smart, creative people we want to hear from you!

• Here at Billy Reid we believe a diverse workplace fosters creativity, is critical to the success of our company, and benefits our communities. We seek to recruit, hire, and promote based on the candidate or employee’s qualifications and merit.No regard will be given to race, religion, sex, gender identity, sexual orientation, age, non-disqualifying physical or mental disability or any other characteristics protected by applicable law. We are committed to being an equal opportunity employer who provides a respectful workplace for all employees.