Sales Associate (Part Time)

Billy Reid; Nashville (TN); On-site; USD 31,000 - 42,000; Full time

Job summary

Billy Reid in Nashville is seeking a sales associate to deliver exceptional customer service and hospitality on the sales floor. You will develop product knowledge to guide clients, collaborate with teammates on sales strategies, and drive sales through relationship building.

The role requires strong communication, resilience, and the ability to work evenings and weekends, contributing to a premium in-store experience and brand culture.

Qualifications

• Retail experience in a luxury or premium brand preferred.
• Ability to handle challenging customer interactions with composure.
• Strong teamwork and communication within store and across teams.

Responsibilities

• Deliver top-notch customer service and hospitality to ensure a positive customer experience.
• Develop strong product knowledge to guide clients on the sales floor.
• Collaborate with team to implement sales strategies and achieve goals.
• Drive sales through service and customer relationships.
• Maintain inventory accuracy and support shipping/receiving.

Skills

Retail sales experience

Resiliency

Effective collaboration

Verbal & written communication

Evenings & weekend availability

Job description

• Greet all customers with warmth & Sincerity
• Create an environment of hospitality
• Handle all customer concerns in a proactive, positive manner.
• Create a safe, ethical & clean work environment for all customers and Employees
• Build positive team relationships within your store and across the company.
• Demonstrate ownership & accountability.
• Exemplify Billy Reid Culture & the 5B’s
• Be Welcoming
• Be Hospitable
• Be Curious
• Be Knowledgeable
• Be Thankful
  
  

Description

Responsibilities:

Service, Culture & Environment

• Be Kind.
• Be openminded
• Lead by example
• Work scheduled shifts
• Greet all customers with warmth & Sincerity
• Create an environment of hospitality
• Handle all customer concerns in a proactive, positive manner.
• Create a safe, ethical & clean work environment for all customers and Employees
• Build positive team relationships within your store and across the company.
• Demonstrate ownership & accountability.
• Exemplify Billy Reid Culture & the 5B’s
• Be Welcoming
• Be Hospitable
• Be Curious
• Be Knowledgeable
• Be Thankful
  
  

Role Responsibilities

• Deliver top-notch customer service and hospitality to ensure a positive customer experience
• Develop strong product knowledge to better guide the client through options on the sales floor
• Work closely with team members to collaborate on sales strategies and techniques to increase sales
• Collaborate with store director to set, meet & exceed sales goals
• Drive sales through service & customer relationships
• Utilize Customer lists & profiles to maintain healthy & genuine connections with our customers
• Support omni channel initiatives including but not limited to web order fulfillment and email opt in
• Manage inventory levels on the floor and assist with shipping and receiving of product.
• Maintain an elevated level of cleanliness and order within the sales floor and stockroom.
• Operate in compliance with all Billy Reid policies and procedures
• Complete all daily tasks in a timely manner
  
  

Requirements

• Retail sales experience, ideally with a luxury retail brand
• Resiliency – ability to find alternative solutions
• Effective collaborator with peers
• Strong verbal and written communication skills
• Ability to work evenings and weekends when appropriate