Luxury Retail Sales Assistant - Elevate Client Experience

Ermenegildo Zegna Holditalia S.p.A; New York (NY); On-site; USD 28,413 - 40,467; Full time

Job summary

Ermenegildo Zegna Group in New York, NY seeks a Sales Assistant to elevate customer experiences at our 57th Street location. You will support the sales team, ensure store presentation, and help prepare for client appointments with a luxury, service-driven approach.

The role emphasizes assisting with product preparation, inventory checks, and adherence to store policies while delivering a premium Zegna experience.

Qualifications

• Excellent written and verbal communication skills.
• Proficient with digital technology.
• Is passionate and open-minded.

Responsibilities

• Actively communicate customer, product, and store information to ensure customer and business needs are met.
• Support selling flow by updating customer profiles and organizing for client appointments.
• Create calendar for confirmed appointments and assist with large-scale appointments.
• Ensure POS and Alteration Stations are stocked and organized.
• Assist with back-of-house operations including shipping and receiving items.

Skills

Excellent written and verbal comms

Proficient with digital technology

Is passionate and open-minded

Job description

Ermenegildo Zegna Group in New York, NY seeks a Sales Assistant to elevate customer experiences at our 57th Street location. You will support the sales team, ensure store presentation, and help prepare for client appointments with a luxury, service-driven approach.

The role emphasizes assisting with product preparation, inventory checks, and adherence to store policies while delivering a premium Zegna experience.