Luxury Retail Operations & Client Experience Specialist

Inside Lvmh; Greenwich, Northern (CT, KY); Hybrid; USD 28,000 - 33,000; Full time

Job summary

Tiffany & Co in Greenwich, CT is seeking an Operations Professional to support back-of-house functions and drive store sales. You will handle client interactions, order fulfillment, and inventory management, ensuring merchandise delivery with Tiffany Touch.

The role requires strong analytical abilities, proficiency with Word/Excel, and flexibility to work retail hours including nights and weekends. Jewelry handling knowledge is a plus.

Qualifications

• Strong analytical skills required.
• Proficient in Microsoft Word and Excel.
• Ability to work retail store hours as necessary, including nights, weekends and holidays.
• Organized and detail oriented.
• Flexibility to perform different tasks based on day-to-day business needs.
• Must have authorization to work in the United States or in the country where the position is based.

Responsibilities

• Provide exceptional client service and drive store sales.
• Handle order fulfillment, shipping, receiving and replenishment.
• Monitor and reconcile merchandise inventory; report discrepancies.
• Communicate effectively with Sales Professionals, management and clients.

Skills

Strong analytical skills

Organized

Detail oriented

Education

College/university degree

Graduate gemologist degree or GIA coursework

Tools

Microsoft Word

Excel

Job description

Tiffany & Co in Greenwich, CT is seeking an Operations Professional to support back-of-house functions and drive store sales. You will handle client interactions, order fulfillment, and inventory management, ensuring merchandise delivery with Tiffany Touch.

The role requires strong analytical abilities, proficiency with Word/Excel, and flexibility to work retail hours including nights and weekends. Jewelry handling knowledge is a plus.