Luxury Retail Operations & Client Experience Specialist

Tiffany & Co; West Hartford, Northern (CT, KY); Hybrid; USD 28,000 - 33,000; Full time

Job summary

Tiffany & Co. in West Hartford is seeking an Operations Professional to support back-of-house functions, oversee order fulfillment, inventory, and ensure merchandise is delivered with the signature Tiffany Touch.

You will work with sales teams and management to drive store sales, provide exceptional client service, and maintain precise stock control and store standards. Connecticut wage transparency is noted.

Qualifications

• Strong analytical skills required.
• Proficient in Microsoft Word and Excel.
• Ability to work retail store hours, including nights, weekends and holidays.
• Organized and detail oriented.
• Must have authorization to work in the United States.
• College/university degree preferred.
• Graduate Gemologist degree or GIA coursework preferred.

Responsibilities

• Provide exceptional client service and drive store sales and profitability.
• Handle order fulfillment, inventory management, and merchandise delivery.
• Maintain operational excellence through shipping, receiving, replenishment, and repairs.
• Collaborate with Sales Professionals and management to optimize opportunities.

Skills

Analytical skills

Microsoft Word

Microsoft Excel

Retail hours

Organized

Detail oriented

US work authorization

Education

College degree

GIA coursework

Job description

Tiffany & Co. in West Hartford is seeking an Operations Professional to support back-of-house functions, oversee order fulfillment, inventory, and ensure merchandise is delivered with the signature Tiffany Touch.

You will work with sales teams and management to drive store sales, provide exceptional client service, and maintain precise stock control and store standards. Connecticut wage transparency is noted.