Luxury Retail Operations Associate — Beverly Hills

Burberry; Beverly Hills (CA); On-site; USD 37,000 - 40,000; Full time

Job summary

Burberry in Beverly Hills seeks an Operations Associate to support back-of-house store operations. You will manage inventory, assist with stock retrieval for omnichannel needs, and keep the back room organized to high standards.

You will also perform quality checks, support alterations/repairs, and help with admin tasks to ensure smooth store operations and superior client experiences.

Qualifications

• Excellent organisational skills and attention to detail.
• Strong verbal and written communication abilities.
• Intermediate skills in core Microsoft software.
• Experience with SAP is desirable.
• Ability to work well in a busy team environment.

Responsibilities

• Manage inventory control, receiving stock from hub/warehouse and report discrepancies.
• Assist sales with timely stock retrieval including omnichannel and stock pullback.
• Maintain tidy back-of-house in line with Retail Operations standards.
• Perform quality checks on products and report issues to store lead.
• Support aftersales processes (alterations, repairs, personalisation) to enhance client experience.
• Ensure stockroom equipment is functional and raise concerns via Ask services.
• Handle ad hoc admin tasks and store management requests.

Skills

Inventory management

Communication

MS Office

Teamwork

Stock retrieval

Tools

SAP

Job description

Burberry in Beverly Hills seeks an Operations Associate to support back-of-house store operations. You will manage inventory, assist with stock retrieval for omnichannel needs, and keep the back room organized to high standards.

You will also perform quality checks, support alterations/repairs, and help with admin tasks to ensure smooth store operations and superior client experiences.