Luxury Retail Learning & Selling Enablement Director

060 SAKS & CO LLC; Texas; Hybrid; USD 151,000 - 196,000; Full time

Benefits offered by this job

Employee discount

Medical insurance

Dental insurance

Vision insurance

401(k) retirement plan

Life insurance

Disability insurance

Voluntary benefits

Job summary

Saks Global is the world’s largest multi-brand luxury retailer, seeking a Director of Retail Learning and Selling Enablement to lead strategy, design, and execution of learning programs for Saks Fifth Avenue and Neiman Marcus. This role shapes the selling and service model, aligning with brand standards and business goals.

You will oversee onboarding, leadership development, and enablement teams, partnering with senior leaders to drive client experience, performance, and enterprise learning

Qualifications

• Bachelor’s degree in Human Resources, Organizational Development, Education, or a related field.
• 8+ years of experience in retail learning, talent development, or selling and service enablement within a luxury or high‑performance retail environment.
• 8+ years of progressive people leadership experience with a proven ability to lead, coach, and develop high‑performing teams.
• Demonstrated success designing and leading large‑scale retail learning and enablement programs.

Responsibilities

• Lead the enterprise strategy for retail learning, selling, and service enablement across Saks Fifth Avenue and Neiman Marcus stores, ensuring alignment with brand identity and business goals.
• Lead a team of learning and enablement professionals, providing strategic guidance and professional development.
• Design and oversee the execution of a consistent selling and service model that strengthens associate capability and client experience.
• Facilitate high‑impact service programs that inspire retail teams and drive measurable shifts in behavior and performance.
• Direct the development, delivery, and continuous improvement of retail onboarding programs for associates and leaders.
• Partner with senior retail leaders to assess skill needs and design learning solutions that deliver measurable results.

Skills

Leadership

Strategic thinking

Facilitation

Communication

Stakeholder management

Education

Bachelor’s degree in Human Resources OR Organizational Development OR Education

Job description

Saks Global is the world’s largest multi-brand luxury retailer, seeking a Director of Retail Learning and Selling Enablement to lead strategy, design, and execution of learning programs for Saks Fifth Avenue and Neiman Marcus. This role shapes the selling and service model, aligning with brand standards and business goals.

You will oversee onboarding, leadership development, and enablement teams, partnering with senior leaders to drive client experience, performance, and enterprise learning