Luxury Retail Leader: Build Teams, Elevate Service

Luxottica; Natick (MA); On-site; USD 28,612 - 51,618; Full time

Benefits offered by this job

Bonus potential

Employee discounts

Health care benefits

Retirement savings plan

Paid time off

Job summary

Luxottica Retail in Natick, MA seeks an Assistant Manager to lead a store team toward the Luxury Retail Signature Experience, driving sales, profitability and customer satisfaction. You will recruit, develop and coach staff, maintain presentation standards and execute plans to meet targets.

The role requires strong communication, planning and leadership in a luxury service environment, with flexibility for non-traditional hours and weekends.

Qualifications

• High School Diploma or equivalent.
• Effective oral and written communication.
• Polished appearance and public communication skills.
• Organizational and time management.
• Team building and management proficiencies.
• Strong interpersonal skills.
• Critical thinking skills.
• Analytical and computer proficient.
• Detail oriented.
• Flexibility to work non-traditional hours including evenings and weekends.

Responsibilities

• Directs and monitors all sales and operations activities of the store to ensure operating income and sales objectives are met.
• Recruits and hires superior talent with experience in a luxury service environment.
• Creates and maintains bench strength with a clearly defined succession plan.
• Develops associates by providing clear, motivating and constructive performance feedback in a timely manner.
• Accurately staffs the store to consistently deliver gracious customer service and meet sales goals.
• Creates an environment that encourages the development of managers and associates; provides challenging assignments and opportunities for management development.
• Recognizes associates for their performance and service.
• Maintains extremely high standards of presentation and service.
• Communicates the Luxury Leadership Team feedback based on business needs not wants.
• Communicates trends and competition activity to the Luxury Leadership Team.
• Continuously drives the business by analyzing key financial data, monitoring operating efficiencies and identifying business trends/opportunities.

Skills

Effective communication

Organizational skills

Team building

Analytical skills

Attention to detail

Flexibility hours

Strong interpersonal skills

Education

High School Diploma or equivalent

Job description

Luxottica Retail in Natick, MA seeks an Assistant Manager to lead a store team toward the Luxury Retail Signature Experience, driving sales, profitability and customer satisfaction. You will recruit, develop and coach staff, maintain presentation standards and execute plans to meet targets.

The role requires strong communication, planning and leadership in a luxury service environment, with flexibility for non-traditional hours and weekends.