Assistant Manager – Luxury Eyewear Retail

LensCrafters; Natick (MA); On-site; USD 28,929 - 50,971; Full time

Benefits offered by this job

Health care

Retirement savings

Paid time off

Employee discounts

Job summary

LensCrafters, a part of EssilorLuxottica, is seeking an Assistant Manager to lead a store toward success by delivering a Luxury Retail Signature Experience. You will oversee a team to exceed sales, customer satisfaction, and operational goals in a high-end eyewear environment.

The role requires 5+ years of management experience in luxury service, strong communication, and a polished appearance. The position is full-time and on-site, with competitive total rewards including potential

Qualifications

• High School Diploma or equivalent.
• Sales experience.
• Strong financial acumen.
• Effective oral and written communication.
• Polished appearance and public communication skills.
• Organizational and time management.
• Team building and management proficiencies.
• Strong interpersonal skills.
• Critical thinking skills.
• Analytical and computer proficient.
• Detail oriented.
• Flexibility to work non-traditional hours including evenings and weekends.

Responsibilities

• Ensures the Luxury Retail point-of-view is well presented when communicating with the media.
• Directs and monitors all sales and operations activities of the store to ensure operating income and sales objectives are met.
• Recruits and hires superior talent with experience in a luxury service environment.
• Creates and maintains bench strength with a clearly defined succession plan.
• Develops associates by providing clear, motivating and constructive performance feedback in a timely manner.
• Accurately staffs the store to consistently deliver gracious customer service and meet sales goals.
• Creates an environment that encourages the development of managers and associates; provides challenging assignments and opportunities for management development.
• Recognizes associates for their performance and service.
• Maintains extremely high standards of presentation and service.
• Communicates the Luxury Leadership Team feedback based on business needs not wants.
• Communicates trends and competition activity to the Luxury Leadership Team.
• Continuously drives the business by analyzing key financial data, monitoring operating efficiencies and identifying business trends/opportunities. Set aggressive action plans.
• Exemplifies Luxottica Retail vision, mission and values; celebrates Wins; leads by example.

Skills

Sales experience

Financial acumen

Effective communication

Public communication

Organizational skills

Team management

Interpersonal skills

Critical thinking

Analytical skills

Detail oriented

Flexible hours

Education

High School Diploma or equivalent

Job description

LensCrafters, a part of EssilorLuxottica, is seeking an Assistant Manager to lead a store toward success by delivering a Luxury Retail Signature Experience. You will oversee a team to exceed sales, customer satisfaction, and operational goals in a high-end eyewear environment.

The role requires 5+ years of management experience in luxury service, strong communication, and a polished appearance. The position is full-time and on-site, with competitive total rewards including potential