Luxury Retail Assistant Manager — Lead Experience & Growth

LensCrafters; Marlborough (MA); On-site; USD 42,000 - 65,000; Full time

Benefits offered by this job

Health insurance

Retirement savings

Paid time off

Employee discounts

Bonus potential

Job summary

LensCrafters is seeking an Assistant Manager to lead the store and deliver the Luxury Retail Signature Experience. The role focuses on exceeding sales, profitability, customer satisfaction, and merchandise presentation while ensuring asset protection.

The position emphasizes building bench strength, coaching associates, and developing managers to sustain high performance and exemplary service standards.

Qualifications

• High School Diploma or equivalent.
• Sales experience and strong financial acumen.
• Effective oral and written communication; polished appearance.
• Organizational and time management; team-building and management proficiencies.

Responsibilities

• Directs and monitors store sales and operations to meet income and sales objectives.
• Recruits and hires talent with luxury service experience.
• Maintains high standards of presentation and service.
• Drives business by analyzing financial data and trends.

Skills

Sales experience

Financial acumen

Oral and written comms

Public communication

Organizational skills

Team building

Interpersonal skills

Critical thinking

Analytical & computer skills

Detail oriented

Evenings/weekends availability

Education

High school diploma or equivalent

Tools

POS systems

Job description

LensCrafters is seeking an Assistant Manager to lead the store and deliver the Luxury Retail Signature Experience. The role focuses on exceeding sales, profitability, customer satisfaction, and merchandise presentation while ensuring asset protection.

The position emphasizes building bench strength, coaching associates, and developing managers to sustain high performance and exemplary service standards.