Luxury Retail Assistant Manager

EssilorLuxottica; Natick (MA); On-site; USD 59,404,867 - 107,279,222; Full time

Job summary

LensCrafters, part of EssilorLuxottica, seeks an Assistant Manager to lead a luxury retail team in Natick, MA. You will mentor sales associates, supervise store operations, and ensure a premium customer experience that aligns with our brand standards.

In this role you will recruit and develop talent, monitor financial performance, and drive sales through exceptional presentation and service. Flexibility to work evenings and weekends is expected as part of delivering the Luxury Retail Signature

Qualifications

• High School Diploma or equivalent.
• Sales experience.
• Strong financial acumen.
• Effective oral and written communication.
• Polished appearance and public communication skills.
• Organizational and time management skills.
• Team building and management proficiencies.
• Strong interpersonal skills.
• Critical thinking skills.
• Analytical and computer proficiency.
• Detail oriented.
• Flexibility to work non-traditional hours including evenings and weekends.

Responsibilities

• Direct and monitor all sales and operations activities to meet operating income and sales objectives.
• Recruit and hire talents with experience in a luxury service environment.
• Develop associates by providing clear, motivating, and timely performance feedback.
• Accurately staff the store to deliver gracious customer service and meet sales goals.
• Foster an environment that encourages the development of managers and associates; provide challenging assignments and opportunities for management development.
• Recognize associates for performance and service.
• Maintain high standards of presentation and service.
• Drive the business by analyzing key financial data, monitoring operating efficiencies, and identifying trends and opportunities.
• Exemplify Luxottica Retail vision, mission and values; celebrate Wins; lead by example.

Skills

Sales experience

Financial acumen

Communication skills

Public speaking

Organizational skills

Time management

Team leadership

Interpersonal skills

Critical thinking

Analytical abilities

Detail orientation

Flexible schedule

Education

High School Diploma or equivalent

Job description

LensCrafters, part of EssilorLuxottica, seeks an Assistant Manager to lead a luxury retail team in Natick, MA. You will mentor sales associates, supervise store operations, and ensure a premium customer experience that aligns with our brand standards.

In this role you will recruit and develop talent, monitor financial performance, and drive sales through exceptional presentation and service. Flexibility to work evenings and weekends is expected as part of delivering the Luxury Retail Signature