Luxury Retail Lead: Drive Sales, Mentor Team, Elevate Experience

Thom Browne, Inc.; Miami (FL); On-site; USD 90,000 - 100,000; Full time

Benefits offered by this job

Competitive compensation

Thom Browne Classic Uniform

401(k) company match

Diverse and inclusive working enviro n

Job summary

Thom Browne, Inc. in Miami is seeking an Assistant Store Manager to partner with the Store Manager to lead a high-performing team, deliver an exceptional client experience, and drive business growth in a hands-on, entrepreneurial environment.

The role requires a hands-on leader who balances selling, operations, and talent development, thriving in fashion retail. You will act as a brand ambassador, coach staff, and ensure premium service consistent with Thom Browne standards.

Qualifications

• 5+ years of experience in a retail leadership role.
• Hands-on leader who operates on the sales floor.
• Balance selling, operations, and team leadership.
• Passion for fashion, styling, and elevated client experience.
• Strong interpersonal and communication skills; relationship-driven.

Responsibilities

• Partner with the Store Manager to drive business performance and exceed sales goals.
• Lead by example on the sales floor and demonstrate Thom Browne selling ceremony.
• Execute clienteling strategies, including outreach and private appointments.
• Act as a brand ambassador within the local market and network with clientele.
• Coach, motivate, and develop the team with feedback and training.
• Support hiring, onboarding, and retention of top talent.
• Ensure operational excellence across inventory, shipments, stock, and standards.
• Maintain visual merchandising in line with brand directives.
• Manage store expenses and payroll in alignment with financial targets.
• Utilize CVM tools and client data to drive targeted outreach and growth.

Skills

Retail leadership

Sales floor leadership

Clienteling

Brand ambassador

Talent development

Operations management

Job description

Thom Browne, Inc. in Miami is seeking an Assistant Store Manager to partner with the Store Manager to lead a high-performing team, deliver an exceptional client experience, and drive business growth in a hands-on, entrepreneurial environment.

The role requires a hands-on leader who balances selling, operations, and talent development, thriving in fashion retail. You will act as a brand ambassador, coach staff, and ensure premium service consistent with Thom Browne standards.