Assistant Store Manager

Thom Browne, Inc.; Miami (FL); On-site; USD 90,000 - 100,000; Full time

Benefits offered by this job

Competitive compensation

Thom Browne Classic Uniform

401(k) company match

Diverse and inclusive working enviro n

Job summary

Thom Browne, Inc. in Miami is seeking an Assistant Store Manager to partner with the Store Manager to lead a high-performing team, deliver an exceptional client experience, and drive business growth in a hands-on, entrepreneurial environment.

The role requires a hands-on leader who balances selling, operations, and talent development, thriving in fashion retail. You will act as a brand ambassador, coach staff, and ensure premium service consistent with Thom Browne standards.

Qualifications

• 5+ years of experience in a retail leadership role.
• Hands-on leader who operates on the sales floor.
• Balance selling, operations, and team leadership.
• Passion for fashion, styling, and elevated client experience.
• Strong interpersonal and communication skills; relationship-driven.

Responsibilities

• Partner with the Store Manager to drive business performance and exceed sales goals.
• Lead by example on the sales floor and demonstrate Thom Browne selling ceremony.
• Execute clienteling strategies, including outreach and private appointments.
• Act as a brand ambassador within the local market and network with clientele.
• Coach, motivate, and develop the team with feedback and training.
• Support hiring, onboarding, and retention of top talent.
• Ensure operational excellence across inventory, shipments, stock, and standards.
• Maintain visual merchandising in line with brand directives.
• Manage store expenses and payroll in alignment with financial targets.
• Utilize CVM tools and client data to drive targeted outreach and growth.

Skills

Retail leadership

Sales floor leadership

Clienteling

Brand ambassador

Talent development

Operations management

Job description

Thom Browne is widely recognized for challenging and modernizing today’s uniform: the suit. By questioning traditional proportions, Browne’s designs consistently convey a true American sensibility rooted in quality craftsmanship and precise tailoring. We pride ourselves on our core values of respect and collaboration, challenging ourselves to express creativity and continuously innovate. We attract ambitious individuals who operate in unique ways while upholding exceptional craftsmanship and excellence.

THE ROLE

The Assistant Store Manager will partner closely with the Store Manager to lead, inspire, and develop a high-performing team, delivering an exceptional client experience while driving business growth. This individual will play a key role in balancing leadership, client development, and operational excellence in a hands-on, entrepreneurial environment. The Assistant Store Manager will act as a brand ambassador within the San Francisco market, building meaningful relationships with both local and international clientele.

Primary Responsibilities:

• Partner with the Store Manager to drive business performance, executing strategies to achieve and exceed sales goals
• Lead by example on the sales floor, demonstrating the Thom Browne selling ceremony and maintaining a strong personal contribution to sales
• Execute clienteling strategies, including outreach, private appointments, and local networking to grow the business
• Act as a brand ambassador within the local community, identifying opportunities to elevate brand presence and client engagement
• Coach, motivate, and develop the team through in-the-moment feedback, structured training, and performance management
• Support hiring, onboarding, and retention of top talent, fostering a collaborative and high-performance culture
• Ensure operational excellence across all store functions, including inventory management, shipments, stock organization, and store standards
• Maintain visual merchandising and presentation in alignment with company directives and brand standards
• Partner with the Store Manager to manage store expenses and payroll, ensuring alignment with financial targets
• Utilize CVM tools and client data to drive targeted outreach, track performance, and identify opportunities for growth

THE IDEAL CANDIDATE

• 5+ years of experience in a retail leadership role
• A hands-on leader who leads from the sales floor and thrives in an entrepreneurial environment
• Demonstrates the ability to balance selling, operations, and team leadership seamlessly
• Passion for fashion, styling, and delivering an elevated client experience
• Strong interpersonal and communication skills; highly relationship-driven and influential
• Proven ability to drive results, develop talent, and execute business strategies
• Adaptable, proactive, and solutions-oriented with a strong sense of ownership

WHAT WE OFFER YOU

• Competitive compensation. Salary Range is $90,000 - $100,000 + target bonus. Please note that compensation will be offered based on relevant skills and experience
• Thom Browne Classic Uniform
• 401(k) company match
• Diverse and inclusive working environment