Retail Growth Leader: Elevate Client Experience & Sales

Thom Browne, Inc.; Elmont (NY); On-site; USD 80,000 - 90,000; Full time

Benefits offered by this job

Thom Browne Classic Uniform

401(k) company match

Diverse and inclusive working environm

Job summary

Thom Browne, Inc. is seeking an Assistant Store Manager in the San Francisco market to partner with the Store Manager, lead a high-performing team, and deliver an exceptional client experience while driving business growth in an entrepreneurial environment.

You will balance leadership, client development, and operational excellence on the floor, leveraging the Thom Browne selling ceremony and a strong personal contribution to sales. A brand ambassador role with local community engagement.

Qualifications

• 5+ years in a retail leadership role.
• Hands-on leader on the sales floor.
• Ability to balance selling, operations and people leadership.
• Passion for fashion and client experience.
• Strong communication and relationship-building.
• Proven ability to drive results and develop talent.

Responsibilities

• Partner with Store Manager to drive sales and exceed goals.
• Lead on the sales floor and contribute to selling performance.
• Execute clienteling strategies, including outreach, private appointments, and local networking.
• Act as a brand ambassador within the local community.
• Coach, motivate, and develop the team with in-the-moment feedback and training.
• Support hiring, onboarding and retention of top talent.
• Ensure store operations, inventory, shipments, stock organization, and standards.
• Maintain visual merchandising in line with brand directives.
• Partner to manage expenses and payroll aligned with targets.
• Utilize CVM tools and client data to drive growth.

Skills

Retail leadership

Clienteling

Operations management

Talent development

Visual merchandising

Job description

Thom Browne, Inc. is seeking an Assistant Store Manager in the San Francisco market to partner with the Store Manager, lead a high-performing team, and deliver an exceptional client experience while driving business growth in an entrepreneurial environment.

You will balance leadership, client development, and operational excellence on the floor, leveraging the Thom Browne selling ceremony and a strong personal contribution to sales. A brand ambassador role with local community engagement.