Luxury Client Advisor: Fashion, Sales & Service

MCM Worldwide; New Orleans (LA); On-site; USD 32,000 - 52,000; Full time

Job summary

MCM Worldwide, a luxury lifestyle brand, is seeking a sales associate in New Orleans. You will provide exceptional sales and customer service, build relationships, and manage post-sale follow-up while maintaining the selling floor appearance.

Requirements include at least two years in luxury retail, strong interpersonal skills, and the ability to multi-task in a fast-paced environment. Proficiency with POS systems, Word, Excel, and email is expected; a passion for fashion and a results-driven

Qualifications

• Minimum of two years’ experience in luxury retail environment.
• Excellent interpersonal and communication skills are required.
• Strong understanding of Customer Service needs and priorities.
• Ability to thrive within a high paced environment and multi-task.
• Positive, outgoing, high-energy personality focused on sales.
• Proficiency with retail POS, Word, Excel, and email.
• Must possess a strong desire for fashion and be results driven.

Responsibilities

• Provide exceptional sales and customer service.
• Initiate and build relationships and core personal business through creative selling and use of client-book, mailings, and completes sale through post sale follow up.
• Exceed monthly sales goals on a consistent basis, establish weekly sales plan and selling strategies
• Assist in maintaining the visual and general maintenance of the selling floor
• Handle customers' repairs and advise clients about best fit of pieces according to clients' needs and as such created new custom design pieces
• Assist in the maintenance of all inventories in the stockroom and on the selling floor

Skills

Sales excellence

Customer service

Relationship building

Creative selling

Post-sale follow-up

Visual merchandising

Multi-tasking

POS systems

Fashion interest

Tools

POS system

Microsoft Word

Microsoft Excel

Email

Job description

MCM Worldwide, a luxury lifestyle brand, is seeking a sales associate in New Orleans. You will provide exceptional sales and customer service, build relationships, and manage post-sale follow-up while maintaining the selling floor appearance.

Requirements include at least two years in luxury retail, strong interpersonal skills, and the ability to multi-task in a fast-paced environment. Proficiency with POS systems, Word, Excel, and email is expected; a passion for fashion and a results-driven