Luxury Retail Keyholder — Lead, Inspire & Sell

SMCP NORTH AMERICA (US, CANADA); Los Angeles (CA); Sur place; USD 29 000 - 32 000; Plein temps

Avantages offerts par ce poste

50% shopping discount

Cell phone contribution

401(k)

Paid time off

Paid parental leave

Pet benefits

Résumé du poste

SMCP NORTH AMERICA (US, CANADA) is seeking a Retail Keyholder for Maje at The Grove in Los Angeles. You will support store leadership, manage opening/closing, and drive sales while delivering exceptional customer experiences.

Ideal candidates have 1+ year in retail or customer service, with supervisory experience preferred, and a passion for fashion. This role offers opportunities for growth within SMCP's Sandro and Maje brands in a luxury environment.

Qualifications

• 1+ year in retail or customer service, supervisory experience preferred.

Responsabilités

• Lead and supervise the team in the absence of the Store Manager/Assistant Manager.
• Assist with daily operations, including cash handling, opening/closing, and KPI tracking.
• Provide exceptional customer service with product knowledge and personal recommendations.
• Build and maintain a client book, fostering relationships and loyalty.
• Achieve sales targets through outstanding service and brand values.
• Address customer service issues promptly and professionally.

Description du poste

SMCP NORTH AMERICA (US, CANADA) is seeking a Retail Keyholder for Maje at The Grove in Los Angeles. You will support store leadership, manage opening/closing, and drive sales while delivering exceptional customer experiences.

Ideal candidates have 1+ year in retail or customer service, with supervisory experience preferred, and a passion for fashion. This role offers opportunities for growth within SMCP's Sandro and Maje brands in a luxury environment.