Luxury Retail Contingent - Flexible Schedule & VIP Service

Tapestry; Pittsburgh (Allegheny County); Hybrid; USD 42,981,000 - 55,875,000; Full time

Benefits offered by this job

Medical insurance

Dental insurance

Vision insurance

401 (K)

Paid paternity and maternity leave

Commuter Benefits

Disability insurance

Tuition assistance

Job summary

Tapestry, a global house of brands, is seeking a contingent Retail Associate for the Coach store in Pittsburgh. You will warmly welcome clients, assist with purchases, and maintain a pristine, organized sales floor while upholding brand standards.

You will operate POS systems, process transactions, and support shipments, merchandising, and customer service with professionalism in a fast-paced environment.

Qualifications

• 1+ years of retail experience (cashier/stock/sales)
• Knowledge of fashion trends and competition in the marketplace
• Experience with cash registers and basic computer skills (iPad, Mobile POS)
• Strong English language proficiency

Responsibilities

• Welcome clients with warmth and professionalism; anticipate needs and provide personalized assistance.
• Serve as a brand ambassador internally and in the local market; support social media engagement.
• Operate POS accurately, maintain cash wrap organization, and handle cash/media in compliance with policy.
• Receive, process, and organize shipments and transfers; report discrepancies and maintain stockroom cleanliness.
• Manage stock levels, replenish sales floor, and execute visual merchandising updates.
• Support sales floor activities, respond to customer requests confidently, and partner with team or management as needed.
• Maintain housekeeping standards and adhere to Loss Prevention guidelines.

Skills

Retail experience

Cash handling

POS systems

Stock management

English proficiency

Tools

POS systems

Mobile POS

Job description

Tapestry, a global house of brands, is seeking a contingent Retail Associate for the Coach store in Pittsburgh. You will warmly welcome clients, assist with purchases, and maintain a pristine, organized sales floor while upholding brand standards.

You will operate POS systems, process transactions, and support shipments, merchandising, and customer service with professionalism in a fast-paced environment.