Lux Fashion Retail Associate (Contingent)

Tapestry (Coach/Kate Spade); Pittsburgh (Allegheny County); On-site; USD 19,000 - 25,000; Full time

Job summary

Coach is seeking a contingent Retail Associate in Pittsburgh to warmly welcome customers, provide personalized service, and maintain a well-organized sales floor. You will handle POS transactions, process shipments, and assist with stock replenishment to ensure a smooth store flow.

The role emphasizes brand representation, collaboration with team members, and maintaining loss prevention standards to protect inventory and deliver an exceptional guest experience.

Qualifications

• 1+ year of retail experience, preferably luxury, with strong customer service focus.
• Knowledge of fashion trends and retail operations.
• Experience using POS systems and cash handling.
• Proficient English communication and interpersonal skills.

Responsibilities

• Welcome clients with warmth and professionalism; anticipate needs.
• Serve as a brand ambassador and support local social media engagement.
• Operate POS accurately; manage cash wrap and maintain cash handling compliance.
• Suggest add-on products and capture customer information where allowed.
• Receive, process, and organize shipments; report discrepancies and maintain stockroom.

Skills

Retail experience

Customer service

Cash handling

English proficiency

Tools

POS systems

Mobile POS

Job description

Coach is seeking a contingent Retail Associate in Pittsburgh to warmly welcome customers, provide personalized service, and maintain a well-organized sales floor. You will handle POS transactions, process shipments, and assist with stock replenishment to ensure a smooth store flow.

The role emphasizes brand representation, collaboration with team members, and maintaining loss prevention standards to protect inventory and deliver an exceptional guest experience.