Luxury Retail Concession Manager | Union Square

Reiss Limited; San Francisco (CA); On-site; USD 70,000 - 90,000; Full time

Benefits offered by this job

Bonus scheme

Staff discount (up to 80%)

Premium healthcare coverage

Career advancement opportunities

Job summary

Reiss is seeking a Concession Manager for its Macy's Union Square concession in San Francisco, CA. This full-time, permanent role focuses on achieving concession targets and delivering commercial and operational excellence within a luxury retail environment.

You will lead a concession team, manage stock and promotions, and drive an outstanding customer experience, while recruiting and evaluating team performance to exceed business goals.

Qualifications

• Experience leading retail teams in a similar sized operation.
• Strong customer service focus and ability to drive sales.
• Proven track record delivering commercial and operational excellence.

Responsibilities

• Plan long-term concession goals and targets.
• Manage concession operations and performance.
• Lead the concession team to deliver exceptional customer experience.
• Oversee stock levels and stock control to minimise loss.
• Ensure promotions, sales and merchandising instructions are followed.
• Recruit and retain talent; conduct regular performance reviews.

Skills

Retail management

Team leadership

Customer service

Stock control

Merchandising

Job description

Reiss is seeking a Concession Manager for its Macy's Union Square concession in San Francisco, CA. This full-time, permanent role focuses on achieving concession targets and delivering commercial and operational excellence within a luxury retail environment.

You will lead a concession team, manage stock and promotions, and drive an outstanding customer experience, while recruiting and evaluating team performance to exceed business goals.