Luxury Retail Concession Manager

Reiss Limited; Elizabeth (NJ); On-site; USD 55,000 - 75,000; Full time

Job summary

Reiss Limited is seeking a Concession Manager for our Macy's concession at Garden State Plaza in Elizabeth, NJ. You will lead daily operations, drive sales targets and deliver premium customer service within a luxury retail environment.

This full-time role requires experience in retail management, a track record of improving business performance, and the ability to manage stock, promotions and staff. Join our active concession team to sustain exceptional standards and growth.

Qualifications

• Experience in retail management, preferably in premium or luxury brands.
• Ability to drive sales, KPIs and operational standards.
• Strong leadership and people-management skills.

Responsibilities

• Plan long-term concession goals and performance targets.
• Oversee concession operations to maximise profitability and efficiency.
• Lead the concession team to deliver personalised, high-quality customer service.
• Manage stock levels and stock control decisions to minimise loss.
• Ensure promotions, sales and merchandising meet brand standards.
• Recruit, retain and develop talent; conduct regular performance reviews.

Skills

Retail management

Team leadership

Stock control

Merchandising

Customer experience

Job description

Reiss Limited is seeking a Concession Manager for our Macy's concession at Garden State Plaza in Elizabeth, NJ. You will lead daily operations, drive sales targets and deliver premium customer service within a luxury retail environment.

This full-time role requires experience in retail management, a track record of improving business performance, and the ability to manage stock, promotions and staff. Join our active concession team to sustain exceptional standards and growth.