Luxury Retail Client Advisor — Commission Eligible

Vince; Malibu (CA); On-site; USD 25,000 - 30,000; Full time

Benefits offered by this job

Healthcare options

401(k) with employer match

Paid time off

Clothing allowance & merchandise

Gym reimbursement

Parental leave

Job summary

Vince is seeking a Channel Operations professional for its Malibu store. This full-time role pays hourly $18.50-$22.00 plus eligibility for sales-based commissions, reflecting the Malibu luxury market.

You will build a robust client book, understand fabrics and design intent, and translate conversations into brand-focused interactions that drive sales while supporting store operations and upholding Vince standards.

Qualifications

• 2+ years experience in retail sales, preferably in a luxury environment.
• Proven ability to meet or exceed sales goals
• Team player who thrives in a collaborative environment
• Strong verbal and written communication skills
• Comfortable with POS systems, CRM tools, and Microsoft Office

Responsibilities

• Consistently achieves and exceeds personal sales goals, KPIs, and clienteling expectations
• Building a deep understanding of our fabrics, fits, construction, and design intent and use it as a selling tool to inspire confident purchasing decisions
• Cultivate and grow a robust client book through proactive outreach to generate repeat business and deepen client loyalty
• Speak confidently about the Vince aesthetic and translate conversations into brand-focused interactions that drive sales
• Convert walk-in traffic into loyal clients through elevated engagement and consultative selling
• Support store operations including POS, merchandising, inventory, and visual standards to reflect the Vince luxury experience
• Uphold all company policies, including loss prevention and operational procedures

Skills

Retail sales

Clienteling

Communication

Relationship building

Team collaboration

Tools

POS systems

CRM tools

Microsoft Office

Job description

Vince is seeking a Channel Operations professional for its Malibu store. This full-time role pays hourly $18.50-$22.00 plus eligibility for sales-based commissions, reflecting the Malibu luxury market.

You will build a robust client book, understand fabrics and design intent, and translate conversations into brand-focused interactions that drive sales while supporting store operations and upholding Vince standards.