Luxury Retail Cashier & Client Experience Advocate

kate spade new york; Byron Township (MI); Presencial; USD 21.000 - 27.000; Jornada completa

Ventajas ofrecidas por este puesto de trabajo

Medical insurance

Dental insurance

Vision insurance

401(k)

Parental leave

Descripción de la vacante

Coach is seeking a Lead Cashier to deliver exceptional service at the cashwrap. You will ensure accurate cash handling, greet guests, and uphold Coach Service standards in a luxury retail setting.

The role requires 1+ years in cashier/retail, with luxury experience preferred. Familiarity with POS systems and basic computer skills is expected. Flexibility to work nights, weekends, and peak periods is required.

Formación

• 1+ years in cashier or retail roles; luxury retail experience preferred
• Familiarity with POS systems, mobile technology, and basic computer skills
• Ability to work in a fast-paced environment

Responsabilidades

• Deliver exceptional customer service at checkout; greet customers warmly and create a lasting impression
• Act as ambassador for the Insider Program; promote add-on sales and gift cards
• Maintain accuracy in cash handling, media management, and compliance with all policies
• Process returns, repairs, and damaged goods per company standards; complete end-of-shift audits with management
• Keep cashwrap organized and clean; monitor equipment and report issues promptly
• Assist in training and mentoring cashiers to uphold service and operational excellence

Conocimientos

Customer service

Cash handling

Fast-paced environment

Herramientas

POS systems

Mobile devices

Descripción del empleo

Coach is seeking a Lead Cashier to deliver exceptional service at the cashwrap. You will ensure accurate cash handling, greet guests, and uphold Coach Service standards in a luxury retail setting.

The role requires 1+ years in cashier/retail, with luxury experience preferred. Familiarity with POS systems and basic computer skills is expected. Flexibility to work nights, weekends, and peak periods is required.