Lead Cashier – Luxury Retail & Guest Experience

Coach; Mercedes (TX); Presencial; USD 21 000 - 25 000; Tempo integral

Vantagens oferecidas por esta oferta de emprego

Medical insurance

Dental insurance

Vision insurance

401(k)

Paternity leave

Maternity leave

Commuter benefits

Disability insurance

Tuition assistance

Resumo da oferta

Coach is a global fashion house founded in New York with a commitment to exceptional customer experience. The Lead Cashier delivers friendly service at the cashwrap and supports team development, acting as a brand ambassador and upholding Coach Service standards.

Requirements include 1+ year in cashier or retail, luxury retail experience preferred, familiarity with POS and mobile tech, and strong English. Flexibility to work nights, weekends, and peak seasons is essential.

Qualificações

• 1+ years in cashier or retail roles; luxury retail experience preferred.
• Familiarity with POS systems, mobile technology, and basic computer skills.
• Ability to work in a fast-paced environment.
• Strong English language proficiency.

Responsabilidades

• Deliver exceptional customer service at checkout; greet customers warmly and create a lasting impression.
• Act as an ambassador for the Insider Program; promote add-on sales and gift cards.
• Maintain accuracy in cash handling, media management, and compliance with all policies.
• Process returns, repairs, and damaged goods per company standards; complete end-of-shift audits with management.
• Keep cashwrap organized and clean; monitor equipment and report issues promptly.
• Assist in training and mentoring cashiers to uphold service and operational excellence.

Conhecimentos

Cashier experience

Luxury retail experience

POS systems

Mobile technology

Fast-paced environment

English language proficiency

Ferramentas

POS systems

Mobile devices

Descrição da oferta de emprego

Coach is a global fashion house founded in New York with a commitment to exceptional customer experience. The Lead Cashier delivers friendly service at the cashwrap and supports team development, acting as a brand ambassador and upholding Coach Service standards.

Requirements include 1+ year in cashier or retail, luxury retail experience preferred, familiarity with POS and mobile tech, and strong English. Flexibility to work nights, weekends, and peak seasons is essential.