Luxury Retail Cashier & Brand Ambassador

Tapestry (Coach/Kate Spade); Birch Run (MI); On-site; USD 19,000 - 25,000; Full time

Job summary

Coach in Birch Run, MI is seeking a Cashier to deliver exceptional customer service at checkout. You will greet customers, handle transactions accurately, promote the Insider Program, and maintain brand standards.

This role requires at least 1 year in cashier or retail, comfort with POS systems, and the ability to work nights, weekends, and busy periods. English proficiency is essential; experience in luxury retail is a plus.

Qualifications

• 1+ year in cashier or retail roles; luxury retail experience preferred.
• Familiarity with POS systems and mobile technology.
• Ability to work in a fast-paced environment and adapt to business needs.
• Strong English language proficiency.

Responsibilities

• Deliver exceptional customer service at checkout and greet customers warmly.
• Act as brand ambassador and promote the Insider Program, add-on sales, and gift cards.
• Maintain accuracy in cash handling and policy compliance.
• Process returns, repairs, and damaged goods per company standards; complete end-of-shift audits with management.
• Keep cashwrap organized and report issues promptly.
• Assist in training and mentoring cashiers to uphold service and operational excellence.

Skills

Cashier experience

Customer service

Team player

English proficiency

Tools

POS systems

Mobile technology

Job description

Coach in Birch Run, MI is seeking a Cashier to deliver exceptional customer service at checkout. You will greet customers, handle transactions accurately, promote the Insider Program, and maintain brand standards.

This role requires at least 1 year in cashier or retail, comfort with POS systems, and the ability to work nights, weekends, and busy periods. English proficiency is essential; experience in luxury retail is a plus.