Luxury Retail Brand Ambassador

Versace; Tysons (VA); On-site; USD 32,000 - 52,000; Full time

Job summary

Versace is seeking a Sales Associate to join our Tysons team. As a Brand Ambassador, you will deliver an exceptional client experience and promote the Retail Excellence Program with clients and staff.

You will drive sales, manage client relationships, and support daily store operations, including opening/closing registers, inventory tasks, and post-sale service. A focus on high-quality service and product knowledge is essential.

Qualifications

• 3+ years of experience in the Retail environment.
• Organizational skills, accuracy and reliability.
• Computer skills to include operation of retail point of sale system, Word, Excel and email.

Responsibilities

• Meet & exceed sales goal targets (daily, monthly, yearly).
• Meet & exceed targets for client data capture.
• Create & foster genuine client relationships that will result in hitting and exceeding core KPIs: sales, UPT, ATV.
• Maintain client relationships through after sales service: not limited to but to include thank you notes, follow up phone calls, follow through of product repair or maintenance.
• Support the team in generating new client relationships while maintaining those that are existing.
• Support the business through maintenance of daily operations such as, but not limited to, opening & closing the registers, visual maintenance, inventory tasks.
• Set the example of operation excellence by following policies & procedures, while elevating the standards through usage of the proper tools & equipment.
• Support the business by maintaining seamless inventory operations throughout the day.
• Open and close consignments.
• Process returns and exchanges.
• Ability to communicate effectively & build strong partnerships with clients, peers, and management.
• Develop business driving initiatives, contests and events.
• Support the sales team through various coaching & training techniques.

Skills

Retail experience

Client relationship management

Organizational skills

POS system

Tools

POS system

Word

Excel

Email

Job description

Versace is seeking a Sales Associate to join our Tysons team. As a Brand Ambassador, you will deliver an exceptional client experience and promote the Retail Excellence Program with clients and staff.

You will drive sales, manage client relationships, and support daily store operations, including opening/closing registers, inventory tasks, and post-sale service. A focus on high-quality service and product knowledge is essential.