Luxury Retail Lead & Brand Ambassador

Versace; New York (NY); On-site; USD 52,000 - 62,000; Full time

Job summary

Versace in New York seeks a Senior Sales Associate to deliver an exceptional client experience and uphold our Retail Excellence Program, acting as a Brand Ambassador for the house.

You will drive clienteling, manage daily store operations and inventory, build lasting relationships, and collaborate with GM and team to hit and exceed core KPIs such as sales, UPT, and ATV while maintaining a luxury service standard.

Qualifications

• At least 3 years of retail experience.
• Strong organizational skills and reliability.
• Proficiency with POS, Word, Excel, and email.

Responsibilities

• Meet and exceed sales goals daily, monthly, and yearly.
• Meet and exceed client data capture targets.
• Build genuine client relationships to hit core KPIs (sales, UPT, ATV).
• Maintain client relationships through after-sales service and follow-up.
• Support store operations, including opening/closing registers and inventory tasks.

Skills

Retail experience 3+ years

Organizational skills

POS/Office tools

Tools

POS system

Job description

Versace in New York seeks a Senior Sales Associate to deliver an exceptional client experience and uphold our Retail Excellence Program, acting as a Brand Ambassador for the house.

You will drive clienteling, manage daily store operations and inventory, build lasting relationships, and collaborate with GM and team to hit and exceed core KPIs such as sales, UPT, and ATV while maintaining a luxury service standard.