Luxury Retail Associate — Styling & Client Experience

LAKE; Charleston (SC); On-site; USD 17,000 - 25,000; Full time

Benefits offered by this job

Employee discount

Weekend availability

Job summary

LAKE is seeking a Sales Associate to provide personalized service, answer product questions, and close sales while building long-term client relationships. The role includes daily stock maintenance and thoughtful merchandising aligned with the LAKE brand.

You will meet targets through proactive selling, upselling, and cross-selling, while supporting store managers and teammates to uphold the luxury shopping experience. Weekend availability is required.

Qualifications

• 1 year of retail experience in a customer-facing role.
• Strong communication and interpersonal skills.
• Positive demeanor and team player mindset.
• Clear communicator with good organizational skills.

Responsibilities

• Provide personalized, high-touch service to customers and offer styling advice.
• Maintain in-depth knowledge of LAKE products, fabrics, craftsmanship, and selling points.
• Meet and exceed individual and team sales targets through proactive selling and upselling.
• Assist Store Manager in maintaining store visuals and brand-aligned merchandising.
• Process transactions accurately (cash, credit, gift cards) using POS systems.
• Collaborate with sales associates and management to uphold LAKE's culture and sales goals.
• Share product knowledge and best practices with colleagues and participate in client events.
• Continuously seek to improve personal sales skills and product knowledge.

Skills

Retail experience

Customer service

Communication

Team player

Attention to detail

Tools

POS systems

Job description

LAKE is seeking a Sales Associate to provide personalized service, answer product questions, and close sales while building long-term client relationships. The role includes daily stock maintenance and thoughtful merchandising aligned with the LAKE brand.

You will meet targets through proactive selling, upselling, and cross-selling, while supporting store managers and teammates to uphold the luxury shopping experience. Weekend availability is required.