Luxury Store Lead - Drive Sales & Client Experience

Fourth Floor; New York (NY); On-site; USD 50,000 - 65,000; Full time

Job summary

Fourth Floor is seeking an Assistant Store Manager in New York, NY. This role supports store leadership by driving sales and delivering an exceptional customer experience. Candidates should have 3+ years of retail experience and proven leadership skills. Responsibilities include overseeing daily operations, hiring, and team development. The position requires strong operational skills and a focus on maintaining brand standards within a luxury retail environment.

Qualifications

• 3 to 4+ years of retail experience, including supervisory responsibility.
• Proven ability to lead teams and drive results.
• Strong operational and organizational skills.

Responsibilities

• Drive sales performance and achieve store KPIs through team leadership.
• Deliver a best in class customer experience.
• Support hiring, training, performance management, and team development.
• Maintain strong product knowledge and uphold brand standards.
• Oversee daily operations including opening and closing procedures.
• Partner cross functionally to support store initiatives.

Skills

Retail experience

Team leadership

Operational skills

Customer focus

Tools

POS systems

Reporting systems

Job description

Fourth Floor is seeking an Assistant Store Manager in New York, NY. This role supports store leadership by driving sales and delivering an exceptional customer experience. Candidates should have 3+ years of retail experience and proven leadership skills. Responsibilities include overseeing daily operations, hiring, and team development. The position requires strong operational skills and a focus on maintaining brand standards within a luxury retail environment.