Luxury Retail Assistant Manager: Client Experience Leader

Samsonite; Santa Clara (CA); On-site; USD 50,000 - 70,000; Full time

Benefits offered by this job

Paid time off

Pet Insurance

Tuition Reimbursement

Employee Discount

Comprehensive medical and dental insurance

401(k) with company match

Job summary

A leading luggage and travel brand in Santa Clara seeks an Associate Manager to enhance client experiences while driving sales and operational excellence. The role emphasizes strong client service, strategic thinking, and collaboration within the team. Ideal candidates have a passion for luxury products, proven sales success, and strong time management skills. Flexible availability for different shifts is required. The position comes with comprehensive benefits and growth opportunities.

Qualifications

• Passion for the TUMI brand and understanding of lifestyle and product assortment.
• Values collaboration and openness to feedback.
• Demonstrated success in meeting sales goals.

Responsibilities

• Meet and exceed sales goals and KPI metrics.
• Assist Store Manager in training and development of associates.
• Ensure excellent client services through consistent superior experiences.

Skills

Strong sales and client experience

Time management skills

Ability to lift 30 pounds

Job description

A leading luggage and travel brand in Santa Clara seeks an Associate Manager to enhance client experiences while driving sales and operational excellence. The role emphasizes strong client service, strategic thinking, and collaboration within the team. Ideal candidates have a passion for luxury products, proven sales success, and strong time management skills. Flexible availability for different shifts is required. The position comes with comprehensive benefits and growth opportunities.