Luxury Retail ASM - Lead & Elevate Client Experience

Brobston Group; Bal Harbour Village (FL); On-site; USD 41,000 - 43,000; Full time

Benefits offered by this job

Bonus potential

Benefits

Job summary

Diptyque Paris is seeking an Assistant Store Manager for our Bal Harbour Village, Florida location. You will support the Store Manager, lead a luxury sales team, and elevate the client experience through impeccable service and storytelling.

You will drive operational excellence, contribute to business reviews, mentor teammates, and ensure brand standards across merchandising, safety, and confidentiality. This role offers hands-on leadership with potential for advancement in a premium beauty

Qualifications

• Minimum 3 years of retail management experience, preferably in luxury or beauty.
• Strong understanding of retail KPIs and business acumen.
• Excellent communication, organization, and time management skills.

Responsibilities

• Lead by example in delivering exceptional client service and luxury experiences.
• Support onboarding, training, and ongoing development of team members.
• Analyze store performance and partner with the Store Manager to identify opportunities and drive results.
• Foster a culture of feedback, recognition, and continuous learning.

Skills

Retail leadership

Customer service

KPIs

Communication

Microsoft Office

Tools

Microsoft Office

Job description

Diptyque Paris is seeking an Assistant Store Manager for our Bal Harbour Village, Florida location. You will support the Store Manager, lead a luxury sales team, and elevate the client experience through impeccable service and storytelling.

You will drive operational excellence, contribute to business reviews, mentor teammates, and ensure brand standards across merchandising, safety, and confidentiality. This role offers hands-on leadership with potential for advancement in a premium beauty