Assistant Store Manager, Luxury Retail — Team Leader

Brobston Group; New York (NY); On-site; USD 37,000 - 41,000; Full time

Benefits offered by this job

Bonus potential

Competitive benefits

Luxury brand environment

Job summary

Diptyque Paris seeks an Assistant Store Manager to support the Store Manager, lead the store team, and elevate luxury client experiences in New York. The role blends leadership with ops, merchandising, and brand storytelling on the floor.

You will coach the team, analyze performance, uphold service standards, and ensure a welcoming, high-touch environment while contributing to business reviews and daily operations, with opportunities for growth within the organization.

Qualifications

• Minimum 3 years of retail management experience in luxury or beauty.
• Strong understanding of retail KPIs and business acumen.
• Proven ability to lead teams and deliver exceptional client experiences.
• Excellent communication, organization, and time management skills.
• Flexibility to work evenings, weekends, and holidays.

Responsibilities

• Lead by example in delivering exceptional client service and luxury experiences.
• Support onboarding, training, and ongoing development of team members.
• Help facilitate daily briefings and communicate store goals clearly.
• Foster a culture of feedback, recognition, and continuous learning.

Skills

Retail management

Leadership

Communication

Customer service

MS Office

Fragrance/luxury retail

Tools

Microsoft Office

Job description

Diptyque Paris seeks an Assistant Store Manager to support the Store Manager, lead the store team, and elevate luxury client experiences in New York. The role blends leadership with ops, merchandising, and brand storytelling on the floor.

You will coach the team, analyze performance, uphold service standards, and ensure a welcoming, high-touch environment while contributing to business reviews and daily operations, with opportunities for growth within the organization.