Luxury Restaurant Host — Warm Welcomes & Seamless Seating

Goldener Hirsch; Park City (UT); On-site; USD 21,000 - 30,000; Full time

Job summary

Goldener Hirsch in Park City, Utah, is seeking a Restaurant Host to uphold a welcoming atmosphere and deliver exceptional service from arrival to departure.

Responsibilities include greeting guests, managing check-ins and seating, handling reservations, and coordinating with staff to ensure smooth service. English fluency and a customer-focused mindset are essential, with flexibility for weekends and holidays.

Qualifications

• Prior experience in customer service or hospitality, preferably in a high-end setting.
• Strong communication skills, positive attitude, and fluency in English.
• Must be of minimum age to serve alcohol.
• Flexibility to work weekends and holidays.
• Ability to obtain state and local certifications such as food handler or alcohol training.

Responsibilities

• Greet guests warmly, provide courteous service, and efficiently handle check-ins and seating.
• Answer phones, take reservations, take in-room dining orders, and maintain accurate records in reservation systems.
• Coordinate with restaurant and/or pool staff to optimize guest placements, avoiding overbooking and ensuring smooth flow.
• Assist with preparation of station charts, assign stations, and guide servers and support staff in optimal table set-up.
• Maintain cleanliness, sanitation, and organization of the host station and assigned work areas.
• Monitor and update guest profiles, VIP arrivals, and special requests using reservation systems.
• Ensure menus and wine lists are clean, up-to-date, and well-stocked at all times.
• Resolve guest complaints promptly to ensure satisfaction.
• Familiarize yourself with all hotel services, local attractions, and respond accurately to guest inquiries.
• Collaborate with Food and Beverage Management to set a positive tone for the restaurant environment.

Skills

Communication skills

Positive attitude

English fluency

Job description

Goldener Hirsch in Park City, Utah, is seeking a Restaurant Host to uphold a welcoming atmosphere and deliver exceptional service from arrival to departure.

Responsibilities include greeting guests, managing check-ins and seating, handling reservations, and coordinating with staff to ensure smooth service. English fluency and a customer-focused mindset are essential, with flexibility for weekends and holidays.