Luxury Restaurant GM - Miami Operations & Guest Experience

Leviathanhospitality; Miami (FL); Presencial; USD 90.000 - 130.000; Jornada completa

Descripción de la vacante

Leviathanhospitality is seeking a General Manager for an upscale restaurant in Miami. The role is full-time and on-site, with weekends and holidays required.

You will lead operations, guest experience, and financial performance while developing a strong team and maintaining high standards in food, service, and atmosphere. You will build business plans, manage budgets and pricing, and drive marketing and community initiatives to encourage repeat business.

Formación

• Five to ten years of restaurant-management experience.
• Demonstrated guest service and complaint-resolution experience.
• Strong team leadership, communication, time management, and organization.
• Sound judgment and problem-solving in a fast-paced environment.
• Ability to anticipate needs, prioritize multiple projects, and work independently.
• Basic computer proficiency and ability to learn restaurant software.
• Availability for weekends and holidays.

Responsabilidades

• Lead restaurant operations, guest experience, commercial performance, and team development.
• Build a business plan informed by local competition, revenue, and expenses.
• Manage financial reporting, budgets, pricing, inventory, purchasing, and food costs.
• Develop marketing and community initiatives to build repeat business.
• Set operating policies and maintain food, service, presentation, and atmosphere standards.
• Recruit, train, supervise, and retain a cohesive team.
• Maintain food-safety certification, health-code compliance, and workplace safety.
• Use technology and guest feedback to improve performance.

Conocimientos

Guest service

Complaint resolution

Team leadership

Time management

Organization

Problem solving

Independence

Computer literacy

Herramientas

Restaurant software

Descripción del empleo

Leviathanhospitality is seeking a General Manager for an upscale restaurant in Miami. The role is full-time and on-site, with weekends and holidays required.

You will lead operations, guest experience, and financial performance while developing a strong team and maintaining high standards in food, service, and atmosphere. You will build business plans, manage budgets and pricing, and drive marketing and community initiatives to encourage repeat business.